Praise For United Airlines - Yes, Really!

A stroke over the Atlantic, a diverted plane flight, and proper customer care. It was a crazy weekend!

There has been plenty of heat on United Airlines over the last year from various incidents resulting in negative…

Yes, I want to praise United’s customer service, because on United flight UA91 early Saturday morning from Israel to Newark, I saw their inflight staff show true professionalism and concern for the life of a customer. It’s easy to point out all the problems we see in life, but it’s much rarer to acknowledge the good aspects of human nature when they appear. So I would like to take a second and applaud a job well done by some unsung heroes, who helped when a friend's life was in danger.

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