Don't Fall for This Computer Scam
It is called the tech support scam. You are browsing websites and all of the sudden a blue screen appears and a voice comes across your speakers telling you to call a Microsoft Technician or your phone rings and it is the Microsoft technician on the other end telling you that your computer has been infected with malware.
Once the scam artist has you in conversation, they tell you that you can shut down your computer and take it to your closest Microsoft support center. The scam artist tells you that it will cost $350 and take a week. Fortunately, the technician can offer you a better solution. You pay the scam artist $250 and they repair it on the spot. You see how this works?
AARP had some great advice on how to deal with this scam. In this article, they advise to do the following:
AARP - Real Possibilities
AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering Americans 50 and older to choose how they live as they age.
If you get a pop-up warning:
1. Never call the toll-free phone number provided.
2. Do not click anywhere in the pop-up window
3. Close the browser from the task bar or the task manager.
4. Reboot your computer by turning it off and back on.
5. If all else fails, take the computer to an authorized computer store.
I have had this happen a few times. I immediately shut down the PC and that has made the situation go away.
Photo Credit: TRAVIS RATHBONE, AARP, "The Blue Screen of Death", 07/2017