Cop Denied Service At McDonald's When Drive-Thru Clerk Saw His Uniform

A Palm Bay police officer says he was denied service once the drive-thru clerk saw he was a cop.

Palm Bay, FL - A Palm Bay police officer says that he was denied service at a McDonald's drive-thru on Friday when trying to order lunch.

Lieutenant Tim Lancaster said that he went to the McDonald's on Palm Bay Road and Babcock Street on Friday to get some lunch.

He said that he was in uniform, in an unmarked patrol car, as he went through the drive-thru.

"I ordered my lunch, paid at the first window and moved up to the second window to pick up lunch," Lieutenant Lancaster posted on his Facebook page. "When I got to the window, the clerk looked at me with my drink in hand and stopped."

"She handed my drink to another clerk and walked away in disgust," the 23-year veteran officer said. "I asked the other clerk what was wrong, she [stated] that the other clerk refuses to serve cops."

Lieutenant Lancaster said that the incident left him embarrassed and upset. The lieutenant said that he called the store and spoke to a manger who said that he would "address it."

"I will never eat at McDonald's again," the lieutenant said. "Never been treated like that before."

The manager at McDonald's referred any request for comment to corporate. Florida Today received a response from McDonald's corporate.

“We have respect for all first responders and are investigating,” a McDonald's spokesperson told Florida Today. “The behavior described in this Facebook post is unacceptable and not tolerated in our restaurants.”

The restaurant's manager, Omar Perez, would not confirm if they employee still works there.

How do you think that McDonald's should be handling this incident? We'd like to hear from you. Please let us know in the comments.

Wait a minute. According to Google maps the McDs location at Palm Bay Rd and Babcock St is permanently closed. Satellite photo shows an empty lot.

Whiskey Tango Foxtrot over?


Ur, on McDonald's.com....

This employee should be terminated and Mcdonalds should requlre every one of their employees to undergo diversity and sensitivity


Just imagine if this idiot refused to serve blacks? Or Hispanics? They'd be out the door before they knew it. Hope that clerk is getting assaulted sometime and the cops refuse to help.

I never ate out while working either. Packed lunch every day for a lot of years.


That jerk would cry all over if the police didn’t respond within minutes if they called for help...these assholes make me sick. How dare someone bring their bullshit to a job..


People, fast foods are the worst thing you can eat anytime, more so while you're working. Believe me, in a short time you'll see that the gun belt is starting to shrink.

As a LEO for almost 40 years, I only use the fast food, drive-thru when i didn’t have time to eat. I am happy to say that I never had any trouble but I sometimes did wonder if I should eat the food or not.
McDonalds, their hamburgers have changed. They are good anymore. Maybe more of that red slime they are using.

I always made a point, when in uniform, to only eat at the tiny fast food places where I could see my food being made. Besides that, back then we knew all the owners and servers that worked in those places. Feel sorry for you guys nowadays trying to get a meal without "extras."


Agreed Forest. Subway has been the only place I go, I can watch food being made and you are face to face with employee making it.

Me too. Waiting to see if you say this guy was a snowflake too for using the media.

1 week

Just don't go there anymore. Snowflake response would be to take this to the press.

@Hi_estComnDenomn By the way. You never answered my question

"So if someone treats you poorly or you feel someone treats you poorly you should not use media to air your grievances and if you do you are a snowflake?"


@b1rd it's definitely a snowflake move. he ended up getting his food from another employee. No harm, no foul. He essentially reported to the news to say his feelings were hurt.

If i'm treated poorly somewhere, I leave and tell others not to patronize that business. Now, if someone threw hot coffee in the cops face or he watched someone spit in his food, that is abuse, and the word should get out.

@Hi_estComnDenomn this is a general question. Not specific to just this story.

"So if someone treats you poorly or you feel someone treats you poorly you should not use media to air your grievances and if you do you are a snowflake?"